Jobs on Administrator Jobs in Hyderabad | 20 Openings in Wipro

2 Jul 2019    04:32 pm

Job Description:

Key skills required for the job are:

Splunk Admin-L2, (Mandatory) .

• As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.

• Provide technical subject matter expertise wherever required.

• Ensure proper communication and quick resolution as a crisis manager.

• Plan and schedule Changes, Coordinating with different stakeholders.

• Perform RCA for Major Incidents related to his / her tower nFollow quality / security process defined for the engagement.

• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination nPrepare Weekly and monthly status reports.

• Participate in business meetings with various stake holders on a need basis.

• Take corrective actions based on the customer satisfaction surveys.

• Work on the service improvement programs. Effort estimation/reviews on need basis for new projects.

• Training of new team members.

• Able to work on Knowledge acquisition and updates to related documentsskills-Qualifications-Any Graduate, Any Post GraduateExperience-3 Years

 

Company Wipro
Salary 4Lakhs and above
Experience 3-5
Location Hyderabad
Role Administrator